Shipping policy

Shipping Policy

Effective Date: [17/08/2025]
Website: thekbeauty.co

At thekbeauty.co, we aim to deliver your favorite Korean skincare products quickly and safely. Please review our shipping policy below.

1. Processing Time

  • Orders are processed within 3–4 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive an email confirmation once your order has been shipped.

2. Shipping Rates & Delivery Estimates

  • Shipping rates are calculated at checkout based on your location and order size.

  • Estimated delivery times:

    • Domestic (within U.S/Canada]): 5–9 business days

    • International: 7–21 business days (depending on destination and customs)

  • Delivery times are estimates and not guaranteed.

3. Tracking Orders

  • All orders include tracking information, which will be sent to your email once the package ships.

  • Please allow up to 48 hours for tracking updates to appear.

4. Customs, Duties & Taxes

  • International orders may be subject to customs fees, import duties, or taxes.

  • Customers are responsible for any additional charges imposed by their country.

  • We are not responsible for delays caused by customs.

5. Shipping Restrictions

  • We currently ship to most countries worldwide.

  • Some products may have shipping restrictions due to local regulations. If we cannot ship to your location, you will be notified, and a full refund will be issued.

6. Lost, Stolen, or Damaged Packages

  • Once your order is shipped, thekbeauty.co is not liable for lost or stolen packages.

  • If your package arrives damaged, please contact us within 48 hours of delivery with photos, and we will assist you.

  • For lost packages, please contact the carrier directly with your tracking number.

7. Wrong Address Disclaimer

  • Customers are responsible for providing accurate shipping information.

  • If an incorrect address is provided, we cannot guarantee successful delivery.

  • If your order is returned to us due to an incorrect or incomplete address, reshipping costs will be the responsibility of the customer.

8. Contact Us

If you have any questions about shipping, please contact our support team at thekbeauty.ca@gmail.com